Help

Log in, pick a channel, and press play. Stream from any device with a browser. We recommend a dedicated tablet or laptop connected to your sound system.

Check your internet connection. Refresh the page and press play again. If the issue persists, try a different browser or clear your cache.

Your Music Licence Certificate is in your account dashboard. You can download or print it at any time. We recommend keeping a copy on-site.

Go to your account settings and select Cancel subscription. You keep access until the end of your billing period. No cancellation fees.

Yes. Switch between monthly and annual from your account settings. If you upgrade to annual, you will be credited for any remaining time on your monthly plan.

Forward it to support@listenjam.com. We handle it. If any fee is ever payable for music we supplied, we pay it.

Each location needs its own subscription and licence certificate. Email hello@listenjam.com for multi-venue pricing if you have three or more venues.